Terms of Use

Welcome to Jibek Jolu Group.

These Terms of Use (“Terms”) govern your access to and use of our websites, services, restaurants, online ordering systems, reservation platforms, catering services, event services, and digital content operated by Jibek Jolu Group.

By accessing or using our websites and services, you agree to comply with these Terms. If you do not agree, please do not use our websites or services.

Use of Website

You agree to use our websites and services only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

You may not:
● Use the website for fraudulent or unlawful activity
● Attempt to gain unauthorized access to systems or accounts
● Interfere with website functionality or security
● Copy, distribute, or exploit website content without permission
● Upload harmful software, malware, or malicious code
We reserve the right to restrict or terminate access to users who violate these Terms.

Reservations, Orders & Services

Jibek Jolu Group may offer:
● Restaurant reservations
● Online ordering
● Catering services
● Private event bookings
● Loyalty programs
● Promotional offers
Availability, pricing, menus, operating hours, and promotions may change without notice.
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

Payments

All payments must be completed using approved payment methods.

By placing an order or booking a service, you agree that:
● Payment information provided is accurate
● You are authorized to use the payment method
● Additional taxes, service fees, delivery fees, or gratuities may apply
Refunds, cancellations, and modifications may be subject to specific policies depending on the service provided.

Catering & Event Policies

For catering orders and private events:
● Deposits may be required
● Final guest counts and menu selections may be required in advance
● Cancellation fees may apply
● Event timelines and logistics must be coordinated with our team
Specific contracts or agreements may override portions of these Terms for event-related services.

Intellectual Property

All website content, including but not limited to:
● Logos
● Branding
● Photos
● Videos
● Graphics
● Menus
● Website design
● Marketing materials
● Written content
are the property of Jibek Jolu Group or its licensors and are protected by intellectual property laws.

You may not reproduce, modify, distribute, or commercially use any content without prior written permission.

User Submissions

If you submit reviews, comments, photos, messages, or other content to us or through our platforms, you grant Jibek Jolu Group a non-exclusive, royalty-free right to use, reproduce, and display such content for marketing and business purposes.

You agree not to submit content that is:
● False or misleading
● Offensive or unlawful
● Infringing on intellectual property rights
● Harmful, abusive, or defamatory

Third-Party Platforms

Our websites and services may integrate with third-party platforms, including reservation systems, payment processors, delivery providers, social media platforms, and advertising services.

We are not responsible for the policies, content, or availability of third-party services.

Disclaimer of Warranties

Our websites and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee:
● Continuous or error-free operation
● Accuracy or completeness of information
● Availability of products or services
● That the website will be free of viruses or harmful components

Limitation of Liability

To the fullest extent permitted by law, Jibek Jolu Group shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
● Use of the website
● Online orders or reservations
● Service interruptions
● Errors or inaccuracies
● Third-party services
● Unauthorized access to information
Your use of our services is at your own risk.

Indemnification

You agree to defend, indemnify, and hold harmless Jibek Jolu Group, its affiliates, employees, partners, and representatives from claims, damages, liabilities, and expenses arising from your misuse of the website or violation of these Terms.

Privacy

Your use of our services is also governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect and use personal data.

Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of the website after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed and interpreted under the laws of the State of Illinois, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or use of the services shall be resolved in the courts located in Illinois.

Associated Brands

These Terms may apply to affiliated businesses and brands operated by Jibek Jolu Group, including:
● Jibek Jolu Restaurant
● Karavan Restaurant
● Fishka USA
● Fresh Home Meals
● Lamirage Events
● Paprika
● Jibek Jolu Naperville